Frequently Asked Questions Is BerlinCleaner insured? Yes. We're fully insured with €5 million liability coverage, and registered as a legal business (Gewerbeanmeldung) with the Finanzamt Charlottenburg. Do you speak English? Yes — our team is English-speaking, which makes booking and communication easy for Berlin's international residents and expats. How do I book a cleaning? The fastest way is WhatsApp — most bookings are confirmed there within minutes. You can also book directly online through our booking calendar. What's included in a move-out cleaning? Move-out cleaning covers a full deep clean of kitchen, bathroom, floors, windows, and cabinets, plus optional wall touch-up paint — designed to help you get your full deposit back. See our Move-Out Cleaning page for full details and pricing. How much does house cleaning cost in Berlin? Pricing depends on the service — standard, deep, or move-out cleaning each have different flat rates. See our Deep Cleaning or Move-Out Cleaning pages for exact pricing, or message us on WhatsApp for a quick quote. Which areas do you serve? We serve Charlottenburg, Zehlendorf, Wannsee, Mitte, Kreuzberg,Tempelhof-Schöneberg.and surrounding Berlin neighborhoods. Are your reviews real? Yes — we have 4.9 average reviews on Google, all verifiable directly on our Google Business Profile. Click the review badge on our homepage to see them on Google Maps. Can I book a one-time cleaning, or only recurring service? Both — we offer one-time cleanings (move-out, deep clean, event cleaning) as well as recurring residential and office cleaning plans. Is BerlinCleaner affordable? Yes. Deep cleaning starts at €109 for a studio, move-in cleaning at €149 and move-out cleaning at €200, with flat-rate prices confirmed in writing before booking. Do you offer fixed prices? Yes. Move-out, move-in, deep cleaning and regular cleaning are quoted as a flat, fixed price before we start, based on apartment size, condition and building type. Last-minute and same-day cleaning is priced from €120, with additional time billed hourly. We always confirm the price in writing before booking.